As a consummate professional, Guy is known for his agile ability to establish Environments where Leaders & Employees Cohesively Thrive together & Love it. Along with his expertise in establishing a Customer Service Program that Consistently Increases EmployeeClient Retention and Drives Profitability & Growth.
He has coached hundreds of Leaders, Empowering them to draw out the best in their people to get actual results. So, their teams can lead initiatives themselves without continual micromanagement or fear of making the wrong decisions.
Guy is also known for his ability to collaborate, influence, negotiate and resolve multifaceted business challenges to "Wake People Up & Turn Companies On!"
In 1986, at the age of 21, Guy established One Way Auto Service Center, creating an environment where he and his staff educated clients to empower them to participate in the decision-making process during vehicle repair.
In 2007, he launched the Healthy Car Guy Radio Show & Educational Platform to teach consumers how to Ask the Right Questions and Recognize the Right Answers during vehicle repair. This platform quickly morphed into a system that empowers honest Service Providers and their customers to live better lives.
In 2011, with 25 years of service excellence, he closed his Auto Service to establish a Leadership Coaching & Training Company that helps Leaders unite with their teams to perform at their potential. Guy has now created a suite of services that deliver a framework for consumers to request excellent service outcomes due to their ability to demand fair treatment and complete information. They can also gain confidence and control over repair service encounters. This same program offers Service Providers continuous improvement opportunities and the benefit of authentic differentiation from competitors through world-class service. Both get better results through improved service experiences.
The Healthy Car Guy Coaching & Training Solutions were Developed to Enrich & Expand the Honest, Competent Automotive Repair Services Community. We have expanded beyond the auto service sector to provide coaching and training solutions for virtually any Kingdom-Minded, INTEGRITY-Driven service business.